Shipping – Pickup – Returns

Shipping – Pickup – Returns

  1. Shipping
    1.1 We strive to process and ship your order as quickly as possible. The estimated delivery time is indicated during checkout and may vary depending on your location and product availability.

    1.2 We offer shipping within Belgium. For international shipments, please contact our customer service for more information.

    1.3 Shipping costs are clearly stated at checkout before you place your order.
  1. Pickup

    At Inara Hair Extensions, we offer you the option to pick up your order in person at our location. This is a convenient option for customers who prefer immediate service or would like to get their hands on our products quickly. Here’s what you need to know about picking up your order:

    Pickup Location
    Address: Van Roostlaan 18, 3120 Tremelo

    Steps for Pickup
    Place Your Order: Start by selecting your desired products and placing your order through our website.

    Select Pickup: During checkout, you can select the “Pickup” option as your shipping method.

    Confirmation: Once your order is placed, you’ll receive a confirmation email with your order details and pickup instructions.

    Pickup Times: Check the pickup times on our website or in the confirmation email. Please make sure to arrive within these times.

    Identification: Bring a valid form of identification, as well as a copy of your order confirmation (digital or printed).

  1. Returns
    3.1 We want to ensure that you are satisfied with your purchases from Inara Hair Extensions. If, for any reason, you are not satisfied with your purchase, you may contact us within 7 days of receiving your order to request a return.
    3.2 To be eligible for a return, products must be unused, in their original packaging, and in resalable condition.
    3.3 Please contact our customer service to arrange a return. We will provide you with further instructions and a return label, if necessary.

    3.4 The cost of returning products is the customer’s responsibility, unless the return is due to an error on our part.
    3.5 Once we have received and inspected the returned products, we will process the refund or exchange, depending on your preference.

  1. Contact Information for Shipping and Returns

    For questions regarding shipping, pickup, and returns, please contact our customer service:

    Phone: +32 492 95 35 95

    Email: in**@*****************ns.com

    Our customer service representatives are ready to assist you and answer any questions regarding shipping, pickup, and returns.